| PART ONE: THE WRITING PROCESS Writing in the Business World Finding Your Focus Sizing Up Your Work Style What to Do When You're Stuck Organizing Your Ideas Paragraphing Continuity: Using Transitions Adding Visual Interest: Layout, Illustrations and PowerPoint Presentations Revising Proofreading Staying on Top of the Paper Flow PART TWO: WRITING WITH POWERSteps Toward a Clear Style Writing to Persuade Writing with Energy Trimming Wordiness Varying Your Sentences Avoiding Tangled Sentences Eliminating Biased Language PART THREE: SPECIFIC BUSINESS WRITINGEmail and Fax Messages Memos Letters Agendas and Minutes Instructions or Directions Reports Websites Newsletters and Press Releases Proposals Résumés PART FOUR: SPECIAL PROJECTSResearch on the Internet Crediting Outside Sources Recurring Projects Long-term Projects Collaborative Projects The Spoken Word Editing Other People's Drafts Writing for Others PART FIVE: CORRECTNESS—USAGE Commonly Confused Words One Word or Two? Spelling Capitalization Abbreviations and Numbers Correct Pronouns Consistent Pronouns Pronouns: Avoiding Vagueness Verbs: Agreement with Subjects Verbs: Consistent Tenses Word Endings: s and ed
PART SIX: CORRECTNESS—PUNCTUATION Periods: Avoiding Sentence Fragments and Run-on Sentences Commas Semicolons and Colons Dashes and Parentheses Hyphens Apostrophes Quotation Marks Italicizing (Underlining) or Quoting Titles
APPENDIX
Sample Business Documents Memo Bad News Memo Detailed Email Email Templates Letter of Recommendation Meeting Agenda Press Release Cover Letter for Résumé Résumé (Emphasis on Accomplishments) Résumé (Emphasis on Skills) Résumé (Limited Experience—Concealing Current Employer) Résumé (Significant Experience)
Guidelines for Preparing Documents Basic Formatting For Business Documents Shortcuts for ‘Word' Grammar Review: Common Sentence Patterns The Anatomy of a Sentence: How to Diagram |